jetx Terms and Conditions

Welcome to jetx. These terms and conditions ("Terms") apply to the use of the jetx platform and all its services. By accessing the jetx.cam website or opening an account, you will be considered to have automatically agreed to these terms.

If you do not agree with any part of these terms, please refrain from using the jetx platform. If these terms change, we will publish a notice on the website, and continued use of the platform after the change will be taken as your agreement to the new terms.

jetx operates as a safe and reliable online gaming platform for players in Bangladesh. We are committed to keeping all users' experiences secure by ensuring SSL encryption and fair play.

The following eligibility conditions must be met to register and play on the jetx platform:

• You must be 21 years of age or older. This platform operates for those aged 21 and above only.
• You must reside in a country or region where receiving online gaming services is not legally prohibited.
• You are creating an account in your own name and of your own free will — not on behalf of anyone else.
• jetx has not previously permanently banned you from any account.
• You are not an officer of a gaming establishment or an immediate family member of one where restrictions on using the service apply.

jetx may request identity or age verification documents at any time to confirm eligibility. Providing false information may result in immediate account closure and forfeiture of all deposited funds.

3.1 — Registration Process

To register with jetx, you must provide accurate and complete information. If any information provided at registration changes, update your account immediately or notify the support team.

3.2 — One Account Policy

Only one account per person is permitted. If the same person operates multiple accounts, all accounts will be closed and all bonuses and deposited funds may be forfeited. If multiple members of the same household register using the same device or internet connection, please contact us in advance.

3.3 — Account Security

You are solely responsible for keeping your account login details completely confidential. Any activity carried out from your account is your responsibility. If you suspect unauthorised access, notify us immediately at [email protected].

3.4 — Account Closure

You may request closure of your account at any time. jetx also reserves the right to suspend or close any account with or without stating a reason, particularly in cases of suspected terms violation, fraud or deception.

• If there is no terms violation, you will be given the opportunity to withdraw any available balance before the account is closed.
• In cases of fraudulent activity, deposited funds will be held while an investigation is carried out.
• You will have the opportunity to appeal against an account closure decision.

4.1 — Deposit Terms

The following methods may be used to deposit funds at jetx: bKash, Nagad, Rocket, Upay and bank transfer. The minimum deposit amount for each method is ৳100. Deposited funds will be added to your account as quickly as possible.

• Only use payment methods registered in your own name.
• Use of third-party payment methods is strictly prohibited.
• All deposits must be made in Bangladeshi Taka (BDT / ৳).
• If a deposit is not confirmed, contact support with your receipt.

4.2 — Withdrawal Terms

The minimum withdrawal amount is ৳500. Withdrawal requests generally take 5–30 minutes to process. However, this time may increase if verification is required or in unusual circumstances.

• Identity verification must be completed before withdrawing.
• To withdraw winnings earned from bonuses, the wagering requirement must be met.
• It is advisable for the withdrawal method to match the deposit method.
• Multiple withdrawal requests may be in process at the same time.

4.3 — Taxes and Charges

jetx does not charge any additional fees on transactions. However, your payment service provider (such as bKash, Nagad or a bank) may apply their own charges. It is the user's own responsibility to comply with local tax laws.

5.1 — Welcome Bonus

jetx offers new members a 120% bonus of up to ৳15,000 on their first deposit. To receive this bonus, the first deposit must be successfully completed after registration.

• To withdraw the bonus amount, the total bonus and deposit amount must be wagered 15 times (wagering requirement).
• The bonus applies only once per eligible account.
• A specific time limit for claiming the bonus may apply.
• If multiple accounts or fraud are suspected, the bonus will be cancelled.

5.2 — General Bonus Rules

Any bonus offer from jetx is governed by the following general conditions:

• The bonus will only be used after the main account balance is exhausted.
• Certain games may be excluded from bonus wagering — details will be provided on the offer page.
• The bonus balance is not withdrawable until wagering is complete.
• jetx reserves the right to change or cancel bonus offers at any time.
• In the event of any bonus-related dispute, jetx's decision will be considered final.

5.3 — Promotional Offers

From time to time, jetx organises various special promotions, cashback offers and tournaments. Each promotion will have its own terms and conditions, which will apply in addition to the general terms stated here.

The jetx VIP program is divided into five tiers, through which regular players can enjoy weekly cashback benefits. Each tier and its cashback rate are listed below:

• Bronze — Weekly cashback up to 0.2%
• Silver — Weekly cashback up to 0.3%
• Gold — Weekly cashback up to 0.5%
• Platinum — Weekly cashback up to 0.6%
• Diamond — Weekly cashback up to 0.8%

Progression through VIP tiers is determined by your activity and history on the platform. Cashback is added to your account at a set time each week. jetx reserves the right to change the VIP program terms at any time.

jetx is firmly committed to maintaining a fair and safe gaming environment. The following conduct is strictly prohibited:

• Using any software, bot, script or automated system to operate games.
• Attempting to hack or gain unauthorised access to the platform's systems or software.
• Abusing bonuses or exploiting system loopholes to gain an unfair advantage.
• Using the platform for the purpose of money laundering or other unlawful financial activities.
• Colluding with other players to attempt to win games through fraudulent methods.
• Registering using a false identity or false identity documents.
• Attempting to create an account while self-excluded due to a known gambling addiction.

If any of the above prohibited conduct is proven, the account will be immediately closed, all bonuses and associated winnings will be forfeited, and legal action may be taken if necessary.

All content on the jetx platform — logos, trademarks, game designs, software, text, graphics, images and interfaces — is covered by the intellectual property rights of jetx or its content providers.

• Reuse, redistribution or modification of any part of the platform without written permission from jetx is prohibited.
• Limited permission may be granted to download content for personal, non-commercial purposes.
• Reverse engineering or decompiling game software is strictly prohibited.

Any third-party content, such as the software and games of game providers (such as Pragmatic Play, Spribe, JILI, PG Soft), is protected by their own intellectual property rights.

jetx places the highest importance on the protection of your personal information. Full details of how we collect, store and use data can be found on our Privacy Policy page.

In brief, jetx uses your personal information for the following purposes:

• For creating and managing accounts and verifying identity.
• For processing payments.
• For providing customer support services.
• For meeting applicable legal and regulatory obligations.
• For fraud prevention and ensuring platform security.

We do not sell your information to third parties. However, information may be shared on a limited basis with service providers, payment processors and where legally required.

jetx believes that gaming should be an enjoyable recreational activity. We are committed to promoting responsible gaming and encourage you to maintain control over your own play.

The following tools are available to you on our platform:

• The option to set deposit limits.
• The option to set time limits on play.
• The option to take a temporary break (cooling-off period).
• Self-exclusion — keeping your account closed for a set period or permanently.

For more information on responsible gaming, visit our Responsible Gaming page. For any concerns, contact us directly at [email protected].

jetx provides its services on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, jetx accepts no liability for the following:

• Loss caused by technical errors, server outages or internet connection issues.
• Financial loss resulting from unauthorised access to the platform — you are responsible for keeping your login details secure.
• Financial loss resulting from gaming losses.
• Payment delays due to external factors such as banking outages and mobile network issues.
• Any event beyond the control of jetx (force majeure).

jetx's total liability shall in no circumstances exceed the amount related to the disputed transaction.

If you have a complaint or dispute, please contact our support team first. We take every complaint seriously and will try to resolve it as quickly and fairly as possible.

12.1 — Complaint Process

• Get instant assistance through 24/7 live chat.
• For detailed complaints, contact us by email at [email protected].
• When submitting a complaint, please provide your account information, transaction ID, and a detailed description of the incident.

12.2 — Decision

An initial response to complaints submitted via live chat or email will be provided promptly. Complex matters that require investigation may take longer. All decisions will be made with honesty and impartiality.

12.3 — Applicable Law

These terms and conditions are governed by the principles of international e-commerce and online gaming law. Any dispute between jetx and a user will first be attempted to be resolved through negotiation.

jetx reserves the right to partially or fully amend these terms and conditions at any time. A notice will be published on the website for significant changes. Continued use of the platform after any changes will be considered acceptance of the revised terms.

13.1 — Entire Agreement

These terms and conditions together with our Privacy Policy constitute the entire agreement between you and jetx. No oral or written representations outside these terms and conditions are binding.

13.2 — Severability

If any provision of these terms and conditions is found to be invalid or unenforceable under applicable law, that provision will be removed and all remaining provisions will remain fully in effect.

13.3 — Language

The original version of these terms and conditions is written in Bengali. If a translation into another language is available, the Bengali version will prevail in the event of a dispute.

13.4 — Contact

If you have any questions about these terms and conditions, please contact us via our 24/7 live chat support or at [email protected]. Our support team provides service in Bengali and is available around the clock according to BST (UTC+6).